Digitalization of Administrative Procedures and One-Stop Shop Project

New

Digital

Public Service Delivery Digitalization Program

Axis 1 : Competitive Economy

SO.1.9. Accelerate the digital transformation of the economy

Funding (public) :

80,000,000,000 FCFA

Project leader

Ministry of Communication, Telecommunications, and Digital Economy

Ministry of Communication, Telecommunications and Digital Affairs

Project description

The Digitalization of Administrative Procedures and One-Stop Shop project aims to transform interactions between citizens and public administration by making them more accessible, faster, and more transparent. The creation of a digital one-stop shop allows users to access a wide range
of administrative services through a single digital entry point, simplifying procedures by centralizing services, reducing physical travel, and enabling 24/7 access.

Intervention zones

🇸🇳 14 région(s) d'intervention

⏳ Chargement de la carte...

Funding (public)

80,000,000,000 FCFA

Overall Objective

Transform public administration into a digital, efficient, and user-centered administration

Specific Objectives

Digitalize administrative procedures across all ministries and public institutions;
Create a digital One-Stop Shop to centralize access to public services
Ensure interoperability between various administrative systems
Train and raise awareness among public officials and users regarding digital services

Expected results

fully digitalized public administration offering online services accessible 24/7
An operational One-Stop Shop platform giving access to all public services from a single interface
Reduced costs and improved service quality
Significant reduction in administrative processing times
Enhanced transparency through better traceability of administrative procedures

Key milestones

2025

2026

2027

2028

2029